Taylor’s response to COVID-19

Answers to Your Questions

Signs & Graphics

Yes. The vast majority of our signs and graphics products are produced in North America and are not subject to business interruptions that may occur overseas. We are scheduling multiple shifts and have Disaster Recovery/Business Continuity measures in place to ensure that our operations will not be impacted by COVID-19.

As one of the largest and most sophisticated providers in our industry, our employees are cross-trained and have the ability to “flex” between many production tasks. We also have the ability to transfer employees between our production facilities as needed.

In most cases, yes. Please contact your account representative to discuss your preferred timing. Our dedicated account management team will seek opportunities to utilize our production network to accelerate jobs on a case-by-case basis.

Please contact your account representative to discuss the changes required. Our dedicated account management team will work with you to identify the fastest and most cost-effective method of changing the signs and graphics order already in progress.

Please contact your account representative to discuss the change in priorities. Our dedicated account management team will work with you to adjust the timing of your jobs to meet the changing needs of your business.

We are not currently set up to carry inventory for our customers. However, the Taylor organization has 1.7 million square feet of warehousing space nationwide. Given the extraordinary challenges posed by COVID-19, we are working with customers on storage solutions on a case-by-case basis. Please contact your account representative to discuss.

In most cases, yes. We have a network of installers across the nation to serve our customers and installation activities are currently proceeding as planned. In some situations, our ability to install signage may be affected by state and local guidelines regarding essential versus non-essential work activities. Please contact your account representative to discuss the specifications, location and timing of the installation(s) in question.

Yes. Our internal design team can assist with file creation for basic designs, logos and text. Simply provide a drawing or sketch to help expedite the process and our in-house design team will go to work.

No. We are enabling our customers to order signs and graphics without set-up fees or minimum order quantities.

In most cases, no. Certain products shipped from overseas are encountering delivery delays. However, the majority of our materials are sourced domestically and we are currently receiving shipments as previously scheduled.